About Water Damage Pros Naperville

A 24/7 request line that connects Naperville-area homeowners with independent local restoration providers.

Water Damage Pros Naperville operates an independent lead-generation and referral service. When a homeowner or business owner calls our 24/7 request line, we route that request to a local restoration provider serving the Naperville area who may be able to respond. We do not perform water extraction, structural drying, mold remediation, sewage cleanup, fire cleanup, or reconstruction ourselves, and we are not a licensed restoration contractor.

We are based in the greater Chicago area and serve Naperville, Aurora, Bolingbrook, Plainfield, Wheaton, and surrounding communities.

Who runs this service

Water Damage Pros Naperville operates this request line to make it easier for Naperville-area property owners to find available help when water, fire, or mold damage happens — whether that is a burst pipe in the middle of the night, a flooded finished basement after a storm, or sewage backing up into a home.

How we make money

This is a lead-generation and referral business. We are compensated by participating restoration providers for the inquiries we generate, refer, and route to them. We do not charge homeowners anything to submit a request through this site or to call our request line. We do not set the price a provider charges for the actual restoration work — that is determined between the homeowner and the independent provider.

Because we may be compensated for referring or generating inquiries, we have a financial interest in connecting you with a provider. We encourage you to evaluate any provider independently before hiring them.

How providers are chosen

At a minimum, we seek providers who serve the Naperville area and are available to respond to emergency water damage requests. Additional criteria — such as required Illinois licensing, insurance coverage, or response availability — are described on our Provider Standards page.

What we do not do

We do not employ restoration technicians, we do not own drying equipment, we do not perform on-site inspections, and we do not sign contracts for restoration work. We do not guarantee that a provider will be available, that a specific response time will be met, that insurance will cover a loss, or that any particular outcome will result from your request. All scheduling, pricing, licensing, insurance, and service agreements are handled directly between you and the independent provider.

If you are dealing with active water damage right now, you can request help through our line and we will work to connect you with a provider serving Naperville. For the full scope of services available through our network, see our Naperville water damage restoration overview.